Not specified (potentially hybrid or onsite based on responsibilities)
3+ years ehr module experience
Expert-level technical troubleshooting
Ticketing system proficiency
Nordic Consulting Partners Inc is seeking a Radiant Application Advisor responsible for troubleshooting, managing EHR applications, and providing exceptional customer service to ensure client satisfaction. The ideal candidate should have substantial experience in EHR modules, strong communication skills, and a commitment to teamwork
Job Summary
The role requires expert-level troubleshooting to ensure the integrity and stability of E HR applications for complex customers.
Candidates must demonstrate sound judgment in managing issues that impact patient safety, financial integrity, and regulatory compliance.
The position involves mentoring team members and guiding customers through system changes while maintaining high-quality support standards.
Matching Summary
Match Score: 85
Nordic Consulting Partners Inc is seeking a Radiant Application Advisor responsible for troubleshooting, managing EHR applications, and providing exceptional customer service to ensure client satisfaction. The ideal candidate should have substantial experience in EHR modules, strong communication skills, and a commitment to teamwork.
Skills & Requirements
Must-have
3+ years EHR module experience
Expert-level technical troubleshooting
Ticketing system proficiency
Change control policy adherence
On-call rotation availability
Nice-to-have
ITIL process knowledge
Project management experience
Systems implementation background
Mentorship and delegation skills
C-suite communication ability
Key Requirements
Post-secondary education or equivalent experience
Certification in one or more EHR application modules
Minimum 3 years implementing or supporting EHR modules