Customer Insights & Data Expert

23

Unknown, Unknown, Belgium
5 years relevant experience in analytics
Sql proficiency required
Genai and data automation experience
The role involves combining data modeling with clear storytelling to translate complex data into strategic recommendations that drive business decisions

Job Summary

  • The role involves combining data modeling with clear storytelling to translate complex data into strategic recommendations that drive business decisions.
  • Candidates will lead initiatives integrating innovation, customer behavior insights, and predictive modeling while acting as the ambassador of the voice of the customer.
  • The team offers access to ING's Analytics Academy, opportunities to lead high-impact projects, and exposure to end-to-end bank activities across products and channels.

Matching Summary

The role involves combining data modeling with clear storytelling to translate complex data into strategic recommendations that drive business decisions.

Skills & Requirements

Must-have

  • 5 years relevant experience in analytics
  • SQL proficiency required
  • GenAI and data automation experience
  • Strong storytelling and visualization skills
  • English language proficiency

Nice-to-have

  • Experience with SAS, Cognos, Adobe, or Power BI
  • Background in research or experimentation
  • Dutch or French language skills
  • NPS steering experience
  • Innovation mindset and curiosity

Key Requirements

  • At least 5 years of relevant experience
  • Must have SQL experience
  • Excellent level of English required
  • Dutch and/or French language skills preferred

Work Rights

Not specified

Tailored Resume

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