Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$43,923 - $46,000; not specified; not specified py
Fully remote
Help desk ticketing system
Troubleshoot and resolve issues
Hardware and software installation
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a comprehensive benefits package.

Matching Summary

The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.

Salary

$43,923 - $46,000; Not specified; Not specified

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • Troubleshoot and resolve issues
  • Hardware and software installation
  • Maintain technology systems
  • End user training

Nice-to-have

  • Customer service skills
  • Collaborative work environment
  • Strong communication skills

Key Requirements

  • Bachelor's degree in a related field
  • At least one year of computer support experience
  • At least five years of computer support experience

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter