Service staff recruiting, training and development
Optimize customer opportunities and productivity
Resolve customer requests, questions and concerns
Airstream Adventures is seeking an RV Service Manager in Reno, NV, to lead and develop their service department, focusing on customer engagement and staff training. The ideal candidate will have a proven track record in service management within the RV or automotive industry, along with strong communication and critical thinking skills
Job Summary
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
Manage the administration, tracking and follow-up required to stay current on warranty, receivables and service contracts.
We offer best in class industry benefits including competitive pay, medical, dental, vision plans, and a 401(k) retirement plan.
Matching Summary
Match Score: 85
Airstream Adventures is seeking an RV Service Manager in Reno, NV, to lead and develop their service department, focusing on customer engagement and staff training. The ideal candidate will have a proven track record in service management within the RV or automotive industry, along with strong communication and critical thinking skills.
Skills & Requirements
Must-have
Service Staff Recruiting, Training and Development
Optimize customer opportunities and productivity
Resolve customer requests, questions and concerns
Ensure manufacturer policies and procedures are followed
Maintain cleanliness and organization of service areas
Nice-to-have
Inspiration and freedom to explore
Create memories and adventures
Fast track to success and development
Key Requirements
1-2 years proven track record as Service Manager
Acceptable driving record and valid driver's license