Personal Banking Associate Trainee

TD Bank

Burnaby, Canada
Base: $23.37 - $31.20 cad; bonus/equity: not speci...
Customer relationship building
Financial needs assessment
Digital banking education
TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and paid time off.

Matching Summary

TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $23.37 - $31.20 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer relationship building
  • Financial needs assessment
  • Digital banking education
  • Transaction processing
  • Problem resolution

Nice-to-have

  • Can-do attitude
  • Team effectiveness
  • Industry knowledge sharing
  • Dynamic influencer

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Proficiency in MS Office, branch software, and internet
  • Knowledge of banking solutions and processes
  • Strong administration, organizational, planning and time management skills
  • Effective communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter