Strong understanding of chemical and petroleum engineering principles
Minimum of 5+ years of relevant experience
This role plays a vital part in the Customer Success and Training department by providing high-level technical support and training to internal and external customers
Job Summary
This role plays a vital part in the Customer Success and Training department by providing high-level technical support and training to internal and external customers.
The successful candidate will troubleshoot complex engineering problems related to AspenTech's Petroleum Supply Chain solutions like Aspen PIMS and Aspen Petroleum Scheduler.
Candidates are expected to deliver intermediate to advanced training classes based on engineering principles and conduct pre-sales consultations to identify client needs.
Matching Summary
This role plays a vital part in the Customer Success and Training department by providing high-level technical support and training to internal and external customers.
Skills & Requirements
Must-have
Bachelor's or Master's degree in Engineering
Strong understanding of Chemical and Petroleum Engineering principles
Minimum of 5+ years of relevant experience
Knowledge of chemical and manufacturing business processes
Ability to present complex information clearly
Nice-to-have
Previous experience with AspenTech software
Experience with advanced tools from other vendors
Passion for driving adoption and usage
Customer first mindset
Willingness to travel less than 25%
Key Requirements
Bachelor's or Master's degree in Engineering
5+ years of relevant work experience
Understanding of refining, chemical, pharmaceutical, or process industries