Agent Service À La Clientèle

Beneva

Base: $53,590 - $66,987pyear; bonus/equity: not sp...
Hybrid
2-3 years call center experience
Bilingual english and french fluency
Ability to work under kpi pressure
Beneva Insurance is seeking a bilingual Customer Service Associate for a 12-month contract to provide excellent service in a call center environment

Job Summary

  • Beneva Insurance is seeking a bilingual Customer Service Associate for a 12-month contract to provide excellent service in a call center environment.
  • The role involves adjudicating health and wellness claims based on guidelines and interpreting federal and provincial government health programs.
  • Candidates must have excellent command of both written and oral English and French with availability for flexible shifts from 8am to 8pm.

Matching Summary

Beneva Insurance is seeking a bilingual Customer Service Associate for a 12-month contract to provide excellent service in a call center environment.

Salary

Base: $53,590 - $66,987/year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-3 years call center experience
  • Bilingual English and French fluency
  • Ability to work under KPI pressure

Nice-to-have

  • Experience in group health insurance
  • Diploma in Business Administration
  • Passion for outstanding service

Key Requirements

  • Minimum 2-3 years customer service experience
  • Call center environment experience required
  • Strong command of English and French

Work Rights

Not specified

Tailored Resume

Cover Letter