Base: £27,700 py; bonus/equity: not specified; ben...
Previous telephony-based customer service experience
Ability to navigate digital tools efficiently
Exceptional time and diary management skills
The role involves providing exceptional customer service by resolving complex needs for Business Banking customers through various communication channels
Job Summary
The role involves providing exceptional customer service by resolving complex needs for Business Banking customers through various communication channels.
Candidates must be available to work shift rotations between 8am and 8pm, Monday to Saturday.
The position requires demonstrating Barclays values of Respect, Integrity, Service, Excellence, and Stewardship while managing risk and controls.
Matching Summary
The role involves providing exceptional customer service by resolving complex needs for Business Banking customers through various communication channels.
Salary
Base: £27,700 per annum; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Previous telephony-based customer service experience
Ability to navigate digital tools efficiently
Exceptional time and diary management skills
Nice-to-have
Experience in Financial Services or Banking roles
Knowledge of KYC (Know Your Customer) processes
Experience managing and resolving customer disputes
Key Requirements
Previous telephony-based customer service experience
Computer literacy with efficient navigation of digital tools