Spécialiste D’événements Avion Au Sol / Aircraft-on-ground (aog) Specialist

Airbus Canada Limited Partnership

Mirabel, Quebec, Canada
**
Aircraft systems and structure technical knowledge
Customer support environments
Coordination of return to service activities
** Airbus Canada Limited Partnership is seeking an Aircraft-on-Ground (AOG) Specialist for their Customer Response Center in Mirabel, Quebec. The role requires technical knowledge of aircraft systems, experience in customer support, and involves coordination to efficiently return A220 aircraft to service. **

Job Summary

  • Your role as Aircraft-on-Ground (AOG) Specialist will be to be responsible for coordinating the return to service activities between different team within Airbus for aircraft in long term AOG condition and/or post abnormal events.
  • The A220 commercial aircraft Program is headquartered in Mirabel, in the greater Montreal area, where the vibrant city of Montreal is just a stone’s throw away.
  • You will be part of the Customer Response Center team responsible for providing/coordinating required support to enable efficient operation of the A220 fleet worldwide.

Matching Summary

Match Score: 75

** Airbus Canada Limited Partnership is seeking an Aircraft-on-Ground (AOG) Specialist for their Customer Response Center in Mirabel, Quebec. The role requires technical knowledge of aircraft systems, experience in customer support, and involves coordination to efficiently return A220 aircraft to service. **

Skills & Requirements

Must-have

  • aircraft systems and structure technical knowledge
  • customer support environments
  • coordination of return to service activities
  • customer visibility and database management
  • network of contacts with available resources

Nice-to-have

  • flexibility, priority management and teamwork
  • leadership and problem-solving skills
  • customer service environment excellence

Key Requirements

  • five (5) years of experience in the aviation industry
  • knowledge in airline operations
  • technical knowledge of the aircraft and/or Airbus processes and products
  • bilingual in speaking and writing (French and English)

Work Rights

Not specified

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