The role involves resolving complex customer service issues related to global markets, margins, and order execution
Job Summary
The role involves resolving complex customer service issues related to global markets, margins, and order execution.
Interactive Brokers is recognized as the #1 online broker by Barron's for six consecutive years.
The position offers a hybrid work model with three days in the office and two days remote.
Matching Summary
The role involves resolving complex customer service issues related to global markets, margins, and order execution.
Salary
Competitive compensation; 100% premium coverage for health, dental, disability, and life insurance; Company RRSP contributions and stock purchase plan incentives
Skills & Requirements
Must-have
Bilingual French and English proficiency
Two years financial institution experience
Knowledge of stocks options futures currencies
Experience with trading platforms and regulations
Analytical and critical thinking skills
Nice-to-have
Ability to work independently under stress
Interest in contributing to system improvements
Collaborative mindset across international teams
Passion for financial innovation and technology
Key Requirements
Bachelor's degree required
Minimum two years experience in international financial institution
Fluency in both oral and written English and French