Junior Noc Analyst

Solera

Mexico City, Mexico
24/7 noc monitoring experience
Incident management process knowledge
Strong english communication skills
Solera is a global leader processing over 300 million digital transactions annually across more than 90 countries

Job Summary

  • Solera is a global leader processing over 300 million digital transactions annually across more than 90 countries.
  • The Junior NOC Analyst will monitor the performance of IT infrastructure including network, backup, storage, and cloud services.
  • The role requires handling incoming calls from customers and vendors while ensuring SLAs are respected for incident management.

Matching Summary

Solera is a global leader processing over 300 million digital transactions annually across more than 90 countries.

Skills & Requirements

Must-have

  • 24/7 NOC monitoring experience
  • Incident management process knowledge
  • Strong English communication skills

Nice-to-have

  • Ability to multi-task quickly
  • Willingness to learn in fast pace
  • Experience with cloud services

Key Requirements

  • University degree or relevant experience
  • Working knowledge of Help Desk operations

Work Rights

Not specified

Tailored Resume

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