Patient Services Representative (psr) - Per Diem (park Ridge)

Advocate Health

Park Ridge, IL, United States
Base: $19.45 - $29.20; bonus/equity: not specified...
High volume, multiple-task environment
Customer service experience
Handling difficult callers
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Upholds standards for accurate and timely medical records, maintaining confidentiality and releasing information according to policy.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement offerings, and career development programs.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

Base: $19.45 - $29.20; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • High volume, multiple-task environment
  • Customer service experience
  • Handling difficult callers
  • EMR system registration
  • Answering multiple telephone lines

Nice-to-have

  • Working knowledge of eClinicalWorks
  • Problem-solving skills
  • Team player
  • Adaptable to change

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult callers/customers/patients
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter