Customer Care Representative (temporary) - Long Beach, Ca

Hydrafacial Com Mx

Long Beach, California, United States
Base: $20.00 - $23.00ph; bonus/equity: not specifi...
On-site
Customer inquiries via phone and email
Product pricing and order placement
Marketing inquiries and returns
Hydrafacial is seeking a temporary Customer Care Representative in Long Beach, CA, to provide exceptional service to customers regarding product orders, inquiries, and support. The role demands strong customer service skills, attention to detail, and proficiency in relevant software

Job Summary

  • The Customer Care Representative provides exceptional service to our new and existing customers, assisting with product orders, pricing, marketing inquiries, and ongoing support.
  • This role requires attention to detail, proactivity, and a commitment to delivering five-star customer care.
  • Participates in weekly Customer Development meetings for updates and ongoing training.

Matching Summary

Match Score: 85

Hydrafacial is seeking a temporary Customer Care Representative in Long Beach, CA, to provide exceptional service to customers regarding product orders, inquiries, and support. The role demands strong customer service skills, attention to detail, and proficiency in relevant software.

Salary

Base: $20.00 - $23.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer inquiries via phone and email
  • product pricing and order placement
  • marketing inquiries and returns
  • process sales orders in NetSuite
  • proactive customer issue resolution

Nice-to-have

  • five-star customer care commitment
  • professional and customer-focused approach
  • conflict resolution skills

Key Requirements

  • 3+ years of customer service experience
  • Proficiency in Microsoft Word, Excel, Outlook, and NetSuite
  • Experience with multi-line phone systems
  • High School diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter