Kundenberater - Helpdesk Advisor With German (m/f/d)

Capita

Plovdiv, Bulgaria
Hybrid (on-site with remote options post-training)
German language proficiency c1
Technical support for home network
Problem resolution and escalation
Capita is seeking a Kundenberater (Helpdesk Advisor) fluent in German for their Plovdiv, Bulgaria location. The role involves providing customer support and technical assistance, with flexible work options available after the initial training period

Job Summary

  • As a Customer Advisor (m/f/d) with German language skills, you will be the point of contact for customers who need help, answers, and smooth solutions.
  • Enjoy a modern workplace and real flexibility - work remotely after completing your training and shape your working hours as best suits you - in 4, 6, or 8-hour shifts.
  • You will be part of a network of 34,000 experienced, innovative, and dedicated employees from various fields and sectors.

Matching Summary

Match Score: 85

Capita is seeking a Kundenberater (Helpdesk Advisor) fluent in German for their Plovdiv, Bulgaria location. The role involves providing customer support and technical assistance, with flexible work options available after the initial training period.

Skills & Requirements

Must-have

  • German language proficiency C1
  • Technical support for home network
  • Problem resolution and escalation

Nice-to-have

  • Team-oriented work environment
  • Service and consulting orientation
  • High commitment and communication skills

Key Requirements

  • Good German language skills (written and spoken, C1 level)
  • Experience in a similar position
  • Punctuality and reliability
  • Willingness to learn

Work Rights

Not specified

Tailored Resume

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