Customer Services Supervisor

Caterpillar Inc.

Wimborne, United Kingdom
Base: £41,500 - £46,000 py; bonus: up to 10%; bene...
Onsite
Lead parts sales picking workflows
Manage and coach team members
Resolve operational issues and exceptions
Caterpillar Inc. is seeking a Customer Services Supervisor for its Wimborne location, focusing on leading a team in parts sales operations, ensuring efficient workflows, and providing customer support. The role involves training and managing team members while promoting operational excellence within the sales operations team

Job Summary

  • The role involves leading the daily execution of parts sales picking workflows to ensure accuracy and timeliness.
  • Caterpillar offers a comprehensive benefits package including up to 10% bonus, double pension contributions, and share scheme matching.
  • This position requires onsite work five days a week in Wimborne, UK, with no visa sponsorship available.

Matching Summary

Match Score: 85

Caterpillar Inc. is seeking a Customer Services Supervisor for its Wimborne location, focusing on leading a team in parts sales operations, ensuring efficient workflows, and providing customer support. The role involves training and managing team members while promoting operational excellence within the sales operations team.

Salary

Base: £41,500 - £46,000 per annum; Bonus: Up to 10%; Benefits: 25 days leave, pension match, share scheme match

Skills & Requirements

Must-have

  • Lead parts sales picking workflows
  • Manage and coach team members
  • Resolve operational issues and exceptions

Nice-to-have

  • Strong data hygiene and governance skills
  • Collaborative stakeholder relationship management
  • Proactive problem-solving mindset

Key Requirements

  • Experience in sales operations or parts picking
  • Leadership and coaching capabilities
  • UK work authorization required

Work Rights

Must have right to work in UK

Tailored Resume

Cover Letter