Customer Service Representative

GENUINE PARTS COMPANY

Red Deer, , Canada
Accurate order fulfillment
Manage incoming customer calls
Provide product quotes
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Accurate order fulfillment
  • Manage incoming customer calls
  • Provide product quotes
  • Negotiate sale and purchase prices
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Build customer relationships
  • Drive process improvements
  • Relate to the customer

Key Requirements

  • High school diploma or GED
  • 0-3 years related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter