KONE moves two billion people every day and is a global leader in the elevator and escalator industry, employing over 60,000 professionals worldwide
Job Summary
KONE moves two billion people every day and is a global leader in the elevator and escalator industry, employing over 60,000 professionals worldwide.
The Service Operations Excellence Specialist will support the implementation and maintenance of end-to-end business processes and supporting systems, focusing on KPI analysis and improvement actions.
KONE offers career progression, total reward elements, comprehensive learning and development programs, and a lively working environment with supportive leaders.
Matching Summary
KONE moves two billion people every day and is a global leader in the elevator and escalator industry, employing over 60,000 professionals worldwide.
Skills & Requirements
Must-have
KPI analysis for daily operations
Improvement action identification
Service tools and processes training
Route optimization and capacity planning
KONE Way business processes and tools
Nice-to-have
Teamwork and collaborative culture
Innovative and open-minded leaders
Employee engagement and idea sharing
Sustainability and ethical business practices
Key Requirements
University degree (B.Sc.) in Business, Engineering or equivalent
Project Management and benefit realization experience
Business Performance Management experience
Change Management skills and experience
Knowledge of Service operations tools and processes