Events Team Leader

Accor

London, United Kingdom
Not specified; benefits: 28 days holiday + extra f...
On-site
Ability to communicate clearly in english
Proven track record providing high levels of service under pressure
Strong time management skills with ability to multi-task
The role is responsible for serving food and beverage to guests within the events department at Raffles London at The OWO

Job Summary

  • The role is responsible for serving food and beverage to guests within the events department at Raffles London at The OWO.
  • Employees receive comprehensive benefits including 28 days holiday, staff meals, free dry cleaning, and enhanced sick pay.
  • The position requires working closely with planning, kitchen, and bar teams to ensure guest expectations are met and surpassed.

Matching Summary

The role is responsible for serving food and beverage to guests within the events department at Raffles London at The OWO.

Salary

Not specified; Benefits: 28 days holiday plus extra for service up to 35 days; Staff meals; Free uniform dry cleaning; Employer pension contribution of 3%; Enhanced sick pay; Enhanced maternity, paternity and adoption pay; Life Assurance 1x salary; Employee assistance program; Season ticket loans; Cycle to work scheme; Colleague gifting; Paid days off for moving house or charity; Internal learning and development programmes; Employee benefit card offering discounted rates up to 30% at Accor worldwide and Raffles London F&B outlets; Worldwide development opportunities across Accor's extensive brand portfolio.

Skills & Requirements

Must-have

  • Ability to communicate clearly in English
  • Proven track record providing high levels of service under pressure
  • Strong time management skills with ability to multi-task
  • Willingness to contribute to a 24h operational schedule
  • Knowledge of Fire, Emergency and Bomb procedures

Nice-to-have

  • Passion for delivering ultra luxury service
  • Previous experience in luxury hotel events service environments
  • Familiarity with LQA or Forbes 5* standards
  • Enthusiasm and commitment to best service experiences

Key Requirements

  • Clear verbal and written communication skills in English
  • Understanding of Health and Safety laws and ordinances
  • Experience in high-pressure service environments

Work Rights

Not specified

Tailored Resume

Cover Letter