Venue Technology Supervisor - Blossom Music Center

Pechanga Arena San Diego

Cuyahoga Falls, OH, United States
On-site
Customer service-focused
Work independently
Fast paced dynamic work environment
The Venue Technology Supervisor position at Pechanga Arena San Diego requires a customer-focused individual with IT support experience to manage technology systems during events at the Blossom Music Center. The ideal candidate should have technical knowledge, strong problem-solving abilities, and the flexibility to work in a dynamic environment

Job Summary

  • Candidate eligible for this position must be customer service-focused, with the ability to work independently and be flexible to help support at any Legends Hospitality locations.
  • The person filling this position will have success if they possess the ability to work in a fast paced, dynamic work environment with changing work priorities.
  • The qualified individual will also possess solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.

Matching Summary

Match Score: 85

The Venue Technology Supervisor position at Pechanga Arena San Diego requires a customer-focused individual with IT support experience to manage technology systems during events at the Blossom Music Center. The ideal candidate should have technical knowledge, strong problem-solving abilities, and the flexibility to work in a dynamic environment.

Skills & Requirements

Must-have

  • customer service-focused
  • work independently
  • fast paced dynamic work environment
  • analytical and problem-solving skills
  • organize manage and complete multiple tasks
  • strong verbal and written communication
  • establish and maintain effective working relationships
  • event day setup and support
  • desktop support services
  • work with vendors and service providers
  • work during most events
  • level 1 & 2 support
  • building wide point of contact on IT related matters
  • stadium walk-through
  • replacement of defective hardware
  • diagnose software firmware hardware errors
  • work with external vendors on support
  • tracking RMA’s of all equipment
  • knowledge of the organization and adheres to all standards
  • practice safe work habits

Nice-to-have

  • flexibility to help support at any Legends Hospitality locations
  • changing work priorities
  • exposure to event support
  • retail sales experience

Key Requirements

  • Bachelor’s degree in Computer Information Systems or related field (Experience can be substituted for education)
  • 1-3+ years of relevant work experience
  • Basic PC hardware knowledge
  • Good understanding on networking including TCP/IP, VLAN’s
  • Administration experience with Windows 2003, 2008, 2008R2 operating systems
  • Experience with wireless LAN concepts
  • Experience with Windows XP/Windows 7 and Microsoft Office Suite
  • Experience with virtual environments both servers and desktops
  • Eagerness to work in a rapidly changing, diverse environment
  • willingness to accommodate the schedule in a sports and entertainment venue
  • Must be able to adapt to environment changes immediately
  • Highly effective oral presentation and written communication skills
  • Must be able to report to the stadium no less than 4 hours prior to each game/event
  • Flexible scheduling and reliable transportation required
  • Applicant may be asked to work events at other Legends sites in the LA/OC area
  • Working knowledge of Microsoft and Mac applications
  • Knowledge and usage of wireless terminologies and security technologies
  • Knowledge in CAT5/6 crimping in different cable configurations
  • Experience with Quest, Counterpoint or SQL systems
  • Relevant industry certifications
  • Able to move fast and act on assigned duties
  • Ability to walk, stand, or sit for extended periods of time
  • Ability to reach, bend, stoop, wipe, push and pull
  • Ability to lift and carry items weighing 10-30 pounds, and up to 50 pounds

Work Rights

Not specified

Tailored Resume

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