The primary purpose of the role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming and professional experience
Job Summary
The primary purpose of the role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming and professional experience.
Service Associates are responsible for greeting members, handling inquiries, processing payments, and ensuring the front desk area remains clean and organized.
Employees must be flexible to work evenings, weekends, and holidays while adhering to safety protocols and company training requirements.
Matching Summary
The primary purpose of the role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming and professional experience.
Skills & Requirements
Must-have
Previous customer service experience
Front desk role experience
Ability to lift over 40 lbs
CPR certification within 30 days
Multitasking in fast-paced environment
Nice-to-have
Interest in fitness industry
Familiarity with gym management software
Embracing core company values
Strong organizational skills
Problem-solving abilities
Key Requirements
CPR certification required within 30 days of hire
Must attend all mandatory company trainings within 30 days
Ability to bend and lift more than 40 lbs routinely
Proficiency in MS Office and gym management software