Travel & Expenses Customer Support Analyst (spanish Speaker)
Airbus Portugal SA
Coimbra, Portugal
Hybrid
Fluency in english and spanish
Strong phone contact handling skills
Knowledge of airbus policies and expense tools
Manage incoming phone calls, emails and chat messages while maintaining a positive and friendly tone with customers at all times
Job Summary
Manage incoming phone calls, emails and chat messages while maintaining a positive and friendly tone with customers at all times.
Build sustainable relationships and trust with Airbus travelers through open and interactive communication and provide accurate information based on Airbus policies and country-specific tax laws.
The role offers diverse career opportunities within Airbus European core countries or other regions, a hybrid working model, a modern office well connected to public transportation, and an intense onboarding experience.
Matching Summary
Manage incoming phone calls, emails and chat messages while maintaining a positive and friendly tone with customers at all times.