Customer Representative (german-speaking) - Iconic Motorcycle Brand

Concentrix

Lisbon, Portugal
German language proficiency
English language proficiency (b2)
Customer interaction management
As a Customer Service Representative, you will manage inbound calls, real-time chat, email support, and social media, ensuring every interaction feels professional and friendly

Job Summary

  • As a Customer Service Representative, you will manage inbound calls, real-time chat, email support, and social media, ensuring every interaction feels professional and friendly.
  • Concentrix offers a real career and personal growth potential, with about 80% of managers and leaders promoted from within.
  • In this role, we offer benefits that help you support your unique lifestyle, including full-time indefinite contracts, competitive salary, and full paid training.

Matching Summary

As a Customer Service Representative, you will manage inbound calls, real-time chat, email support, and social media, ensuring every interaction feels professional and friendly.

Skills & Requirements

Must-have

  • German language proficiency
  • English language proficiency (B2)
  • Customer interaction management
  • Motorcycle brand support

Nice-to-have

  • Passion for motorcycles
  • Active rider enthusiast
  • Empathy and problem-solving

Key Requirements

  • German (Required)
  • English (B2)
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter