Técnico De Soporte Bilingüe (presencial En Monterrey-temporal))

DXC Technology

Monterrey, Mexico
3 to 5 years technology industry experience
Windows os and ms office 365 proficiency
Hardware and software troubleshooting skills
This role involves providing proactive field support to end users for resolving IT incidents related to hardware and software

Job Summary

  • This role involves providing proactive field support to end users for resolving IT incidents related to hardware and software.
  • The position requires managing preventive and corrective maintenance for laptops, printers, mobile devices, and network nodes.
  • DXC Technology fosters a culture of learning, diversity, and inclusion while prioritizing in-person collaboration.

Matching Summary

This role involves providing proactive field support to end users for resolving IT incidents related to hardware and software.

Skills & Requirements

Must-have

  • 3 to 5 years technology industry experience
  • Windows OS and MS Office 365 proficiency
  • Hardware and software troubleshooting skills
  • Network basics and printer maintenance
  • Active communication and teamwork abilities

Nice-to-have

  • Proactive problem prevention monitoring
  • High level of customer satisfaction focus
  • Experience with significant client accounts
  • Inclusive and collaborative team culture

Key Requirements

  • Bachelor's degree in Information Technologies or related field
  • Minimum 3 to 5 years of relevant technical experience
  • Proficiency with Windows operating systems and MS Office 365

Work Rights

Not specified

Tailored Resume

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