Senior Manager, Workforce Management

Devoted Com Inc

Base: $105,000 - $135,000 py; bonus/equity: stock ...
**
5+ years operational leadership experience
Build workforce management systems from scratch
Forecast demand and build staffing models
** Devoted Com Inc is seeking a Senior Manager for Workforce Management to oversee and optimize workforce planning within their Member Experience Operations team. The ideal candidate should have strong operational leadership experience, a data-driven mindset, and a people-first approach to leadership. **

Job Summary

  • The role involves building and optimizing workforce planning for an interdisciplinary virtual and home-based medical practice.
  • Candidates must translate high-level strategic goals into operational workflows and manage real-time scheduling adjustments.
  • The company offers a total rewards package including health insurance, stock options, parental leave, and a 401K program.

Matching Summary

Match Score: 75

** Devoted Com Inc is seeking a Senior Manager for Workforce Management to oversee and optimize workforce planning within their Member Experience Operations team. The ideal candidate should have strong operational leadership experience, a data-driven mindset, and a people-first approach to leadership. **

Salary

Base: $105,000 - $135,000 per year; Bonus/Equity: Stock options eligible; Benefits: Health, dental, vision, PTO, 401K

Skills & Requirements

Must-have

  • 5+ years operational leadership experience
  • Build workforce management systems from scratch
  • Forecast demand and build staffing models
  • Analyze trends using SQL or BI tools
  • Monitor intraday performance and SLAs

Nice-to-have

  • Previous healthcare industry experience
  • Lean Six Sigma training
  • Ability to self-serve data with SQL
  • Leveraging AI for data analysis
  • Experience in fast-paced startup environments

Key Requirements

  • 5+ years driving high-impact operational initiatives
  • Technical aptitude with analytics tools like SQL
  • Proven cross-functional leadership experience

Work Rights

Not specified

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