Floor Manager, London

COS

London, United Kingdom
Not specified; benefits: 25% staff discount; hip i...
On-site
Lead and motivate sales advisor teams
Deliver high level of customer service
Analyse sales data to maximise performance
The Floor Manager leads a dedicated team to create excellent, memorable customer experiences that go beyond expectations

Job Summary

  • The Floor Manager leads a dedicated team to create excellent, memorable customer experiences that go beyond expectations.
  • Key responsibilities include analysing sales data, collaborating with the Store Manager, and ensuring alignment with brand standards.
  • Employees receive a 25% staff discount across all H&M Group brands and access to the H&M Incentive Program.

Matching Summary

The Floor Manager leads a dedicated team to create excellent, memorable customer experiences that go beyond expectations.

Salary

Not specified; Benefits: 25% staff discount; HIP incentive program included

Skills & Requirements

Must-have

  • Lead and motivate sales advisor teams
  • Deliver high level of customer service
  • Analyse sales data to maximise performance
  • Oversee daily store operations efficiency
  • Support recruitment and onboarding processes

Nice-to-have

  • Genuine interest in fashion products
  • Open to feedback for development
  • Empathetic communication skills
  • Adaptable to changing stock levels
  • Passionate about brand storytelling

Key Requirements

  • Proven ability to organise and motivate teams
  • Solid understanding of key retail KPIs
  • Comfortable working varied hours including evenings
  • English language skills required

Work Rights

Not specified

Tailored Resume

Cover Letter