Customer Service Representative - Claremont (30.15 Hour/week)

Greatercb

Claremont, ,
Customer service excellence
In-branch technology support
Financial product application processing
The Retail Bank is the public face of CommBank delivering seamless banking experiences to over 10 million customers

Job Summary

  • The Retail Bank is the public face of CommBank delivering seamless banking experiences to over 10 million customers.
  • In this role you will collaborate with your Branch Manager and colleagues to deliver outstanding outcomes for every customer.
  • You will build personal connections with customers, assist with digital banking, perform financial health checks, and process loan and credit card applications.

Matching Summary

The Retail Bank is the public face of CommBank delivering seamless banking experiences to over 10 million customers.

Skills & Requirements

Must-have

  • Customer service excellence
  • In-branch technology support
  • Financial product application processing
  • Transaction reconciliation accuracy
  • Customer relationship building
  • Adherence to banking procedures

Nice-to-have

  • Passion for customer needs
  • Ability to work independently
  • Community engagement participation
  • Proactive customer outreach
  • Team safety and wellbeing focus

Key Requirements

  • Availability for predetermined roster
  • Experience in busy retail banking environment
  • Ability to refer customers to specialists
  • Strong communication and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter