Rentokil North America is seeking an Operations Manager to lead a team of specialists, focusing on customer service and operational efficiency. Ideal candidates will have management experience, particularly in customer service, and strong communication skills. The company offers competitive benefits starting on the first day of employment
Job Summary
Our Operations Managers are responsible for training, leading, and developing a team of specialists.
Responsibilities include managing basic financial performance of the operations, including revenue growth and expense control.
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity.
Matching Summary
Match Score: 85
Rentokil North America is seeking an Operations Manager to lead a team of specialists, focusing on customer service and operational efficiency. Ideal candidates will have management experience, particularly in customer service, and strong communication skills. The company offers competitive benefits starting on the first day of employment.
Skills & Requirements
Must-have
leading and developing a team
achieve sales and revenue goals
client loyalty and retention
providing exceptional service
monitoring and adjusting scheduled appointments
field routing
client QC audits
account management
Nice-to-have
route-oriented service environment
mentoring and coaching service professionals
partnering closely with the sales team
Key Requirements
3-5 years in a management role
emphasis in customer service
training, mentoring, and coaching service professionals
excellent verbal and written communication skills
ability to obtain and maintain licenses/certificates