Head Of Design

Sky Group Limited

Osterley, United Kingdom
Not specified; not specified; generous pension pyc...
Hybrid
Lead multi-disciplinary design teams
Advanced figma expertise
Service design and journey mapping
Sky Group Limited is seeking a Head of Design to lead a multi-disciplinary design team within their Digital Customer Experience division. The ideal candidate will possess extensive experience in developing digital products and services, emphasizing inclusivity and customer-centric design

Job Summary

  • You will lead and scale a multi-disciplinary design team to deliver world-class digital experiences across web and native platforms.
  • The role requires embedding behavioral insights and research into every decision to ensure customer needs are at the heart of design.
  • Sky offers a hybrid working approach with perks including private healthcare, generous pension packages, and exclusive access to Sky entertainment products.

Matching Summary

Match Score: 85

Sky Group Limited is seeking a Head of Design to lead a multi-disciplinary design team within their Digital Customer Experience division. The ideal candidate will possess extensive experience in developing digital products and services, emphasizing inclusivity and customer-centric design.

Salary

Not specified; Not specified; Generous pension package; Private healthcare; Discounted mobile and broadband; Wide range of Sky VIP rewards

Skills & Requirements

Must-have

  • Lead multi-disciplinary design teams
  • Advanced Figma expertise
  • Service design and journey mapping
  • Embed behavioral insights in design
  • Define and monitor CX KPIs
  • Accessibility and inclusive design

Nice-to-have

  • AI and data tool integration
  • Award-winning digital products
  • Executive level strategy influence
  • Culture of talent retention
  • Reusable service patterns

Key Requirements

  • Proven track record leading large design teams
  • Strong executive-level strategy shaping experience
  • Deep understanding of research tools like Usertesting and Adobe Analytics

Work Rights

Not specified

Tailored Resume

Cover Letter