Systems Support Analyst

Greystar Australia Property Manager

Sydney, Australia
Hybrid
Starrez expert
Level 1 & 2 escalation point
Starrez web & portalx experience
We’re looking for a StarRez expert to help build and strengthen a dedicated support desk function for our growing Student Accommodation portfolio

Job Summary

  • We’re looking for a StarRez expert to help build and strengthen a dedicated support desk function for our growing Student Accommodation portfolio.
  • This is a hands-on, solutions focused role for someone who enjoys solving real system problems, not just closing tickets.
  • Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Matching Summary

We’re looking for a StarRez expert to help build and strengthen a dedicated support desk function for our growing Student Accommodation portfolio.

Skills & Requirements

Must-have

  • StarRez expert
  • Level 1 & 2 escalation point
  • StarRez Web & PortalX experience
  • Australian PBSA portfolio support
  • Troubleshoot booking logic issues

Nice-to-have

  • Solutions focused
  • Proactive and independent
  • Collaborative stakeholder engagement
  • Embraces diversity and inclusion

Key Requirements

  • Demonstrated hands on StarRez experience
  • Direct experience within Australian Purpose-Built Student Accommodation (PBSA)
  • Demonstrated Level 1 and Level 2 systems support capability
  • Must be Australia-based

Work Rights

Australia-based

Tailored Resume

Cover Letter