Client Planning Advisor

BSI Group

Milton Keynes, United Kingdom
3d onsite
Resource planning and booking
Customer service excellence
Effective telephone communication
The role focuses on delivering excellence through proactive assessment planning and booking to achieve UK delivery targets

Job Summary

  • The role focuses on delivering excellence through proactive assessment planning and booking to achieve UK delivery targets.
  • The position requires managing customer interactions to maintain brand quality and negotiating diary changes while applying company policies.
  • BSI is a global business improvement and standards company committed to positive societal impact and fostering a diverse and inclusive workplace.

Matching Summary

The role focuses on delivering excellence through proactive assessment planning and booking to achieve UK delivery targets.

Skills & Requirements

Must-have

  • Resource planning and booking
  • Customer service excellence
  • Effective telephone communication
  • Diary and workload management
  • Problem resolution skills
  • Computer literate in required applications

Nice-to-have

  • Proactive and tenacious attitude
  • Teamwork and collaboration
  • Resilience in conflict situations
  • Geographical knowledge for cost-effective booking

Key Requirements

  • Competent resource planning skills
  • Excellent telephone communication
  • Ability to manage conflicting situations
  • Target focused and resilient
  • Computer literacy

Work Rights

Not specified

Tailored Resume

Cover Letter