It Support Pt

ivytech.edu

$15 ph; not specified; not specified
**
Hardware and software support
Printer and projector support
Classroom it equipment operation
** Ivy Tech Community College is seeking a part-time IT Support staff member to assist with daily IT activities, including hardware and software support for staff, faculty, and students. The role emphasizes technical support, customer service, and the ability to handle multiple tasks in a collaborative environment. **

Job Summary

  • The IT Support Part Time position will provide support of the daily activities of the local IT Support Team, participating in diverse job tasks including hardware, software, printers, projectors, and related IT equipment.
  • Responsibilities include providing technical and user support, processing IT Helpdesk tickets within Service Level Agreements, and assisting staff, faculty, and students with IT operations.
  • Ivy Tech is committed to supporting part-time employees with benefits including health and wellness access, financial and retirement benefits, and educational benefits.

Matching Summary

Match Score: 75

** Ivy Tech Community College is seeking a part-time IT Support staff member to assist with daily IT activities, including hardware and software support for staff, faculty, and students. The role emphasizes technical support, customer service, and the ability to handle multiple tasks in a collaborative environment. **

Salary

$15 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • hardware and software support
  • printer and projector support
  • classroom IT equipment operation
  • IT Helpdesk ticket processing
  • end-user support
  • equipment cleaning and maintenance

Nice-to-have

  • positive and cooperative manner
  • friendly professional appearance
  • appreciation and respect for diversity
  • excellent customer service
  • maintain professional relationships

Key Requirements

  • High School diploma required
  • Associate Degree preferred
  • Equivalent experience and or certifications may substitute for degree
  • Proficient with current hardware and software technology
  • Physically capable of climbing ladders and lifting up to 30 pounds
  • Willing to work nights and weekends
  • Willing to travel

Work Rights

Not specified

Tailored Resume

Cover Letter