Job Summary

• The Inside Sales Rep engages with customers through inbound and outbound calls and/or online channels, responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services.
• As an Inside Sales Rep, you’ll receive inbound calls from customers inquiring about their services, identify their specific needs, and provide information on subscription services that offer the most value to them, while also upselling subscription services as they apply to customer needs and meeting sales targets.
• Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.

Matching Summary

Salary

Base: $20.00/hr; Bonus/Equity: Incentives based on performance; Benefits: Medical, dental, vision, EAP, RRSP, PTO, holidays

Skills & Requirements

Key Requirements

• 1+ years sales experience
• 1+ years call center experience preferred
• Strong analytical and problem-solving skills
• Quick thinking and good communication skills
• Comfortable with technology and website navigation
• Attention to detail and accuracy
• Proficiency in fast-paced multi-tasking

Work Rights