Manager - Member Center

Texas Dow Employees Credit Union

Missouri City, USA
On-site
Exceed production goals
Member service standards
Leadership and development
Texas Dow Employees Credit Union is seeking a Manager for their Member Center in Missouri City, responsible for leading staff, enhancing member experiences, and fostering collaboration with other business lines. The ideal candidate should have management experience, strong interpersonal skills, and a commitment to member service

Job Summary

  • Member Center Managers are responsible for leading and developing center associates, ensuring a positive member experience, and promoting operational excellence.
  • This role requires exceeding production goals, meeting member service standards, and acting as a business partner for other TDECU lines of business.
  • Key responsibilities include coaching frontline talent, driving member growth, adapting to online/mobile solutions, and performing various branch duties.

Matching Summary

Match Score: 85

Texas Dow Employees Credit Union is seeking a Manager for their Member Center in Missouri City, responsible for leading staff, enhancing member experiences, and fostering collaboration with other business lines. The ideal candidate should have management experience, strong interpersonal skills, and a commitment to member service.

Skills & Requirements

Must-have

  • Exceed production goals
  • Member service standards
  • Leadership and development
  • Operational excellence
  • Coaching and development

Nice-to-have

  • Proactive and positive attitude
  • Adapt to changing consumer demands
  • Holistic one stop shop solution
  • World class REAL Service

Key Requirements

  • 4-year degree in Business Management or equivalent experience
  • 2 years management experience with direct reports
  • Must be able to operate a ten key calculator and computer keyboard by touch
  • Saturday hours are required

Work Rights

Not specified

Tailored Resume

Cover Letter