Senior Institutional Account Manager

Coinbase

Remote
Base: $247,200 - $247,200 sgd; bonus/equity: not s...
Remote
Lead complex institutional relationships
Subject matter expert for coinbase prime
Primary escalation point for complex inquiries
As a Senior Account Manager, you will act as a trusted advisor, leading our most complex institutional relationships, ensuring an exceptional experience at every stage of the client journey while navigating the intersection of traditional finance and digital assets

Job Summary

  • As a Senior Account Manager, you will act as a trusted advisor, leading our most complex institutional relationships, ensuring an exceptional experience at every stage of the client journey while navigating the intersection of traditional finance and digital assets.
  • You will serve as the subject matter expert for the Coinbase Prime platform, driving adoption of custody, trading, staking, and stablecoin services.
  • Serve as a vital feedback loop for Product and Engineering, translating complex client requirements into scalable features that shape our long-term roadmap.

Matching Summary

As a Senior Account Manager, you will act as a trusted advisor, leading our most complex institutional relationships, ensuring an exceptional experience at every stage of the client journey while navigating the intersection of traditional finance and digital assets.

Salary

Base: $247,200 - $247,200 SGD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Lead complex institutional relationships
  • Subject matter expert for Coinbase Prime
  • Primary escalation point for complex inquiries
  • Deliver premium onboarding experience
  • Central connector between internal teams
  • Feedback loop for Product and Engineering
  • Partner with Sales for technical demos

Nice-to-have

  • Passion for crypto and blockchain
  • Eager to leave a mark on the world
  • Run towards solving hard problems
  • Digital Assets experience & knowledge
  • Prime brokerage services background

Key Requirements

  • 6+ years managing institutional relationships
  • Professional fluency in Mandarin required
  • Exceptional verbal and written communication
  • Ability to foster trusted relationships
  • Understanding of risks across key functions
  • Organized and independent working style
  • Proven leadership experience

Work Rights

Not specified

Tailored Resume

Cover Letter