The Service Operations Practitioner – Change Management is an ITIL‑aligned role responsible for the coordination and governance of standard and planned changes across the EMEA data centre estate
Job Summary
The Service Operations Practitioner – Change Management is an ITIL‑aligned role responsible for the coordination and governance of standard and planned changes across the EMEA data centre estate.
By enforcing strong change discipline and high‑quality records, the practitioner helps prevent customer‑impacting incidents, supports uptime and SLA commitments, and underpins audit readiness and regulatory compliance.
Our hard and efficient work is rewarded with an above market total compensation package.
Matching Summary
The Service Operations Practitioner – Change Management is an ITIL‑aligned role responsible for the coordination and governance of standard and planned changes across the EMEA data centre estate.
Skills & Requirements
Must-have
ITIL-aligned Change Management
ServiceNow Change Management
Coordination of standard and planned changes
Minimizing operational risk
Protecting operational stability and availability
Nice-to-have
No Ego and No Arrogance culture
Injecting fun into work
Building each other up
Joy in work and each other
Key Requirements
1-3 years' experience in Change Management
Working knowledge of ITIL Change Enablement
Hands-on experience with ServiceNow Change Management