Full Time Guest Services Representative

Bmw Of Kansas City South

North Charleston, South Carolina, US
Customer traffic recording
Report production
Guest refreshment
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics

Job Summary

  • Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
  • Walks around the showroom hourly to offer refreshments to guests and provides a warm, positive and happy environment for Guests, their children and fellow teammates.
  • Maintains CSI at or above Company standards and participates in required training.

Matching Summary

Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.

Skills & Requirements

Must-have

  • Customer traffic recording
  • Report production
  • Guest refreshment
  • Maintain clean environment
  • Heavy phone work

Nice-to-have

  • Servant leadership
  • Teamwork through trust
  • Commitment to customer enthusiasm
  • Passion for winning
  • Accountability at all levels

Key Requirements

  • High School Diploma
  • Up to 3 years of experience
  • Previous customer service experience desired
  • Intermediate Microsoft Office skills
  • Ability to learn Dealership Management System

Work Rights

Not specified

Tailored Resume

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