It Support Engineer I, Ops Tech Solutions (ots)

Amazon

United States, FL, United States
Remote
Network engineering and troubleshooting
Systems administration
Infrastructure availability
Amazon is seeking an IT Support Engineer I for its Ops Tech Solutions team, responsible for providing high-quality IT support and implementing technical solutions across various locations. The ideal candidate should be self-motivated with a knack for problem-solving in dynamic environments, while enjoying competitive benefits and a casual work atmosphere

Job Summary

  • As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area.
  • Ensuring infrastructure networking and computing systems remain available during production hours.
  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Engineer I for its Ops Tech Solutions team, responsible for providing high-quality IT support and implementing technical solutions across various locations. The ideal candidate should be self-motivated with a knack for problem-solving in dynamic environments, while enjoying competitive benefits and a casual work atmosphere.

Skills & Requirements

Must-have

  • Network engineering and troubleshooting
  • Systems administration
  • Infrastructure availability
  • Technical project management
  • Root-cause analysis

Nice-to-have

  • Deviate from standard practice
  • Solve undefined problems
  • Motivate teams
  • Ownership of work

Key Requirements

  • Ability to determine when to deviate from standard practice
  • Ability to troubleshoot straightforward problems without SOPs
  • Ability to move up to 49lbs
  • Ability to stand and walk during shifts up to 12 hours
  • Ability to travel within local or regional area

Work Rights

Not specified

Tailored Resume

Cover Letter