Order Management Analyst

Genesys

Manila, Philippines
Hybrid
Bachelor's degree in accounting or finance
2 years of related order management experience
Proficiency with salesforce, zuora billing, and workday
Genesys is seeking an Order Management Analyst for its Global Order Management team in Manila, Philippines. The role involves processing orders and billings while ensuring accuracy and compliance with established service levels, particularly during peak periods

Job Summary

  • The Order Management Analyst is responsible for processing orders and related billings for Genesys products while ensuring adherence to service level agreements.
  • This role requires close coordination with internal stakeholders and partners to resolve invoice inquiries and disputes in a timely manner.
  • Employees at Genesys enjoy the independence to make a larger impact on the company while working within a global team that embraces empathy and collaboration.

Matching Summary

Match Score: 85

Genesys is seeking an Order Management Analyst for its Global Order Management team in Manila, Philippines. The role involves processing orders and billings while ensuring accuracy and compliance with established service levels, particularly during peak periods.

Skills & Requirements

Must-have

  • Bachelor's degree in Accounting or Finance
  • 2 years of related order management experience
  • Proficiency with Salesforce, Zuora Billing, and Workday

Nice-to-have

  • Fluency in Spanish spoken and written
  • Experience with AI-enabled tools
  • Knowledge of SaaS software licensing models
  • Prior experience in cloud business models
  • Ability to perform root cause analysis

Key Requirements

  • Bachelor's degree required
  • Minimum 2 years of related experience
  • Strong English verbal communication skills

Work Rights

Not specified

Tailored Resume

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