Director Of Operations

ticketmaster.co.uk

Tokyo, Japan
Onsite
Leadership in operations management
Extensive account management experience
Strong project management skills
Ticketmaster is seeking a Director of Operations for their Tokyo office, responsible for overseeing client and employee satisfaction within the ticketing service sector. The role emphasizes leadership, account management, and operational efficiency while ensuring a positive client experience

Job Summary

  • The Director of Operations is responsible for providing leadership for employees and delivering outstanding support.
  • This role includes accountability for client and fan satisfaction, driving efficiency, and improved employee performance.
  • You will work closely with centralized teams to coordinate installations, upgrades, and training.

Matching Summary

Match Score: 85

Ticketmaster is seeking a Director of Operations for their Tokyo office, responsible for overseeing client and employee satisfaction within the ticketing service sector. The role emphasizes leadership, account management, and operational efficiency while ensuring a positive client experience.

Skills & Requirements

Must-have

  • Leadership in operations management
  • Extensive account management experience
  • Strong project management skills

Nice-to-have

  • Fluent in English and Japanese
  • Good listener with outstanding interpersonal qualities
  • Highly motivated team player

Key Requirements

  • Experience in ticketing or live events
  • Direct experience managing a client support team
  • Proven track record of innovation and leadership

Work Rights

Not specified

Tailored Resume

Cover Letter