Case Manager - Recovering Independance

699

Melbourne, Australia
Not specified; salary reviews mentioned as pyrt of...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer.
  • Employees will build tailored recovery and return-to-life strategies while ensuring compliance with legislation and managing end-to-end claim outcomes.
  • The company offers a flexible work arrangement allowing up to 3 days of remote work per week after training completion.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer.

Salary

Not specified; Salary reviews mentioned as part of benefits

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Solutions-focused mindset for complex challenges
  • Creative problem-solving abilities

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • Ability to manage caseloads within legislative guidelines
  • Strong organisational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter