Operations Supervisor

Arriva Group

Telford, United Kingdom
Supervisory experience in resource management
Valid first aid certificate or willingness to obtain
Knowledge of pcv/hgv industry operations
The role contributes to the achievement of the site annual business plan by effectively supporting the day-to-day operation of bus services

Job Summary

  • The role contributes to the achievement of the site annual business plan by effectively supporting the day-to-day operation of bus services.
  • The Operations Supervisor serves as a first point of contact for drivers and manages operational issues such as collisions, diversions, and traffic disruption.
  • Arriva emphasizes creating a diverse, inclusive workforce where embracing different experiences and talents is central to unlocking potential.

Matching Summary

The role contributes to the achievement of the site annual business plan by effectively supporting the day-to-day operation of bus services.

Skills & Requirements

Must-have

  • Supervisory experience in resource management
  • Valid First Aid certificate or willingness to obtain
  • Knowledge of PCV/HGV industry operations
  • Experience working with Trade Unions
  • Effective coaching and feedback skills

Nice-to-have

  • Strong self-motivation and resilience under pressure
  • Ability to optimize duty allocation for cost efficiency
  • Proactive approach to health and safety risk identification
  • Customer awareness and complaint management skills

Key Requirements

  • Supervisory experience required
  • Valid First Aid certificate
  • PCV/HGV industry knowledge
  • Trade Union partnership experience

Work Rights

Not specified

Tailored Resume

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