Veterinary Care Coordinator Supervisor

Andrews Veterinary Clinic

Stoneham, MA, United States
Base: up to $24ph; bonus/equity: $1,000 sign-on bo...
Client experience leadership
Front desk team performance
Daily operations management
The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team

Job Summary

  • The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.
  • This role involves managing staff scheduling, ensuring efficient appointment flow, and partnering with leadership on hiring and training.
  • Central Animal Hospital offers a newly renovated, state-of-the-art facility, a supportive leadership team, and real opportunities for leadership development and career advancement.

Matching Summary

The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.

Salary

Base: up to $24/hour; Bonus/Equity: $1,000 sign-on bonus and additional bonus opportunities; Benefits: Medical, Dental, and Vision insurance, 401(k) with company match, Paid Time Off, CE allowance, Employee pet discounts

Skills & Requirements

Must-have

  • Client experience leadership
  • Front desk team performance
  • Daily operations management
  • Staff scheduling and flow
  • High standard of client service

Nice-to-have

  • Mentoring and team building
  • Compassionate client interactions
  • Positive team culture
  • Problem-solving skills
  • Collaborative environment

Key Requirements

  • High school diploma required
  • 3+ years customer service experience
  • 1-2 years veterinary experience
  • 1-2 years leadership experience preferred
  • Degree in veterinary or related field preferred

Work Rights

Not specified

Tailored Resume

Cover Letter