Customer Support Manager, Project System Business (data Centre), Apac

Rolls-Royce

Tukang, Singapore
Not specified; not specified; not specified
Hybrid
8-12 years service operations experience
Diesel/gas engine platform expertise
Data centre mission-critical environment knowledge
This role provides 2nd Level technical leadership and service governance across APAC for mtu power generation systems with a focus on data centre applications

Job Summary

  • This role provides 2nd Level technical leadership and service governance across APAC for mtu power generation systems with a focus on data centre applications.
  • You will drive service quality, commissioning excellence, and troubleshooting resolution while ensuring operational excellence across the region.
  • The position requires owning service reliability and reducing downtime risk in critical infrastructure environments rather than simply supporting tickets.

Matching Summary

This role provides 2nd Level technical leadership and service governance across APAC for mtu power generation systems with a focus on data centre applications.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 8-12 years service operations experience
  • Diesel/gas engine platform expertise
  • Data centre mission-critical environment knowledge
  • APAC regional service leadership capability
  • Root cause analysis and failure investigation

Nice-to-have

  • Strong stakeholder management skills
  • Experience with hyperscale customers
  • Ability to influence without authority
  • Comfortable working in ambiguous environments
  • Exposure to Tier III/IV standards

Key Requirements

  • Degree in Electrical, Mechanical, or Mechatronics
  • Minimum 8-12 years of relevant experience
  • Mandatory experience in Data Centre environments
  • Legal right to work in Singapore

Work Rights

Must have legal right to work in Singapore

Tailored Resume

Cover Letter