8+ years in sales operations or channel partner programs
2+ years leadership experience managing remote teams
Hands-on experience with salesforce cpq and tableau
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NVIDIA Corporation is seeking a Manager for its NPN Portal Onboarding and Support team, responsible for leading global portal support operations and enhancing partner onboarding experiences. The ideal candidate should have extensive experience in sales operations or customer support, with a strong focus on automation and AI-driven solutions.
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Job Summary
The role involves leading global support operations for the NVIDIA Partner Network, managing over 13,000 external support cases annually.
Candidates will drive the strategy to deploy AI agents and automation to establish a 24/7 service model for a user base exceeding 90,000.
This position offers a competitive base salary range of 176,000 USD to 276,000 USD along with equity and benefits.
Matching Summary
Match Score: 75
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NVIDIA Corporation is seeking a Manager for its NPN Portal Onboarding and Support team, responsible for leading global portal support operations and enhancing partner onboarding experiences. The ideal candidate should have extensive experience in sales operations or customer support, with a strong focus on automation and AI-driven solutions.
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Salary
Base: 176,000 USD - 276,000 USD; Bonus/Equity: Eligible for equity; Benefits: Comprehensive benefits package included
Skills & Requirements
Must-have
8+ years in sales operations or channel partner programs
2+ years leadership experience managing remote teams
Hands-on experience with Salesforce CPQ and Tableau
Proven ability to manage high-volume operations 90k+ users
Strong vision for deploying AI agents and automation
Nice-to-have
Experience leading India-based international teams
Ability to build workforces of agents for scalability
Outstanding communication skills translating business needs
Resilience and agility in fast-paced environments
Strategic problem-solving anticipating support issues
Key Requirements
Bachelor's degree in business, marketing, or related field
8+ years overall experience in technology enterprise environments