Customer Service Representative (danish-speaking) - On-site - Electrical Automotive Industry Xm01

Concentrix

Barcelona, Spain
Base: 21,700 euros grosspyear; bonus: up to 2,000 ...
**
Proficient or bilingual in danish
Fluent in english
1 year customer service experience
** Concentrix is seeking a Danish-speaking Customer Service Representative for an on-site position in Barcelona, focusing on the electrical automotive industry. The role involves addressing customer inquiries and maintaining service standards, with a strong emphasis on training and career development. **

Job Summary

  • This role involves taking incoming customer contacts via telephone, email, chat, and other automated alerts to solve user demands within SLA.
  • The company offers a full-time permanent contract with 39 hours per week, including full paid training on the company and project.
  • Candidates will benefit from career development programs, specialized courses, and a salary of 21,700 euros gross per year plus potential bonuses.

Matching Summary

Match Score: 75

** Concentrix is seeking a Danish-speaking Customer Service Representative for an on-site position in Barcelona, focusing on the electrical automotive industry. The role involves addressing customer inquiries and maintaining service standards, with a strong emphasis on training and career development. **

Salary

Base: 21,700 euros gross/year; Bonus: Up to 2,000 euros gross/year; Benefits: Full paid training, career development programs

Skills & Requirements

Must-have

  • Proficient or bilingual in Danish
  • Fluent in English
  • 1 year customer service experience
  • Working knowledge of Windows MS Office
  • On-site work in Barcelona

Nice-to-have

  • Experience in automotive industry
  • Experience with electric vehicles
  • Possess own electric vehicle
  • Good disposition for customer service
  • Ability to take ownership of calls

Key Requirements

  • Danish language proficiency required
  • English fluency required
  • Minimum 1 year CS experience
  • IT platform knowledge (Windows/MS Office)
  • Automotive industry experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter