Regional Care Coordinator

941

Norton, VA, US
Base: $16.00ph - $19.00ph; bonus/equity: not speci...
9 months customer care representative experience
Proficient in microsoft outlook word excel
Ability to multi-task in fast-paced environment
The Regional Care Coordinator manages the member's transportation experience from trip intake through completion, ensuring successful outcomes

Job Summary

  • The Regional Care Coordinator manages the member's transportation experience from trip intake through completion, ensuring successful outcomes.
  • This role requires acting as a liaison between health plan clients, members, and providers to coordinate superior care experiences.
  • Benefits include health and life insurance plans, dental and vision coverage, 401(k) with company match, and paid time off.

Matching Summary

The Regional Care Coordinator manages the member's transportation experience from trip intake through completion, ensuring successful outcomes.

Salary

Base: $16.00/hr - $19.00/hr; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • 9 months Customer Care Representative experience
  • Proficient in Microsoft Outlook Word Excel
  • Ability to multi-task in fast-paced environment
  • Strong written and oral communication skills
  • Experience with MTM technology portals applications

Nice-to-have

  • Medical terminology knowledge preferred
  • Patient Care experience preferred
  • Leadership and team building skills
  • Analytical thought process for escalations
  • Sense of urgency in problem solving

Key Requirements

  • High school diploma or G.E.D. equivalent
  • 9 months experience in Customer Care Representative role
  • Equivalent experience in health care case management

Work Rights

Not specified

Tailored Resume

Cover Letter