Ensure the smooth and efficient running of the Hotel’s overnight operation, maintaining guest satisfaction and the safety and security of the property
Job Summary
Ensure the smooth and efficient running of the Hotel’s overnight operation, maintaining guest satisfaction and the safety and security of the property.
Undertake the daily reconciliation of the Hotel’s trading, including checking and preparing reports, completing audits, and collating the necessary paperwork for departures.
Employee benefit card offering discounted rates with Accor and our partners worldwide for you and your family.
Matching Summary
Ensure the smooth and efficient running of the Hotel’s overnight operation, maintaining guest satisfaction and the safety and security of the property.
Skills & Requirements
Must-have
Guest registration and departure
Daily reconciliation of trading
Hotel overnight operation
Guest satisfaction and security
Computer systems including Microsoft Office
Nice-to-have
Genuine customer service focus
Pride in personal presentation
Positive and productive interactions
Work alongside passionate professionals
Responsible hospitality
Key Requirements
Previous customer service experience in a Hotel environment