Hvac Technical Service Advisor

Ferguson PLC

Multiple Locations, , US
Base: $4,766.67 - $9,733.34 monthly; bonus/equity:...
Fully remote
Remote hvac technical support
Troubleshooting inverter-driven systems
Customer communication skills
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • This remote role supports the entire US, primarily in the PST time zone, providing expert HVAC technical assistance and training.
  • The company offers a holistic benefits program supporting mental, physical, and financial well-being, including health coverage, paid leave, and community involvement opportunities.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $4,766.67 - $9,733.34 monthly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, and more

Skills & Requirements

Must-have

  • Remote HVAC technical support
  • Troubleshooting inverter-driven systems
  • Customer communication skills
  • PowerPoint presentation skills
  • HVAC equipment product support
  • Ability to lead training sessions

Nice-to-have

  • HVAC field service experience
  • Certified trainer experience
  • Strong problem-solving skills
  • Ability to work independently remotely
  • Knowledge of variable-speed technology
  • Experience with remote support tools

Key Requirements

  • Degree or certificate from accredited HVAC school
  • 5+ years hands-on HVAC experience
  • Strong understanding of HVAC systems and controls
  • EPA certification or equivalent HVAC licensing preferred
  • Experience troubleshooting inverter technology
  • Strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter