Service Advisor

Lexus of Sacramento

Sacramento, CA, United States
Estimated annual earnings $64,500 to 161,800; comm...
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Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing repair estimates
** Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate communication between customers and technicians, ensuring optimal service and repairs for vehicles. The ideal candidate will have a background in customer service and automotive knowledge, with competitive benefits and pay structure offered. **

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 75

** Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate communication between customers and technicians, ensuring optimal service and repairs for vehicles. The ideal candidate will have a background in customer service and automotive knowledge, with competitive benefits and pay structure offered. **

Salary

Estimated annual earnings $64,500 to 161,800; Commission plus bonuses; Medical, Dental and Vision Plans

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Developing repair estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating service needs to customers

Nice-to-have

  • Exemplary customer service focus
  • Team player mentality

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • High School graduate or equivalent
  • 18 years or older required

Work Rights

Not specified

Tailored Resume

Cover Letter