Guest Experience Supervisor - Chadstone Shopping Centre

Vicinity Centres

Chadstone, VIC, Australia
Customer-facing management experience
Team leadership and management
Operational oversight and coordination
The Guest Experience Supervisor oversees day-to-day operations to ensure exceptional guest experiences

Job Summary

  • The Guest Experience Supervisor oversees day-to-day operations to ensure exceptional guest experiences.
  • This role involves leading and developing a team to uphold service standards and operational procedures.
  • Vicinity promotes a culture of respect, integrity, and collaboration, focusing on employee recognition and benefits.

Matching Summary

The Guest Experience Supervisor oversees day-to-day operations to ensure exceptional guest experiences.

Skills & Requirements

Must-have

  • Customer-facing management experience
  • Team leadership and management
  • Operational oversight and coordination

Nice-to-have

  • Strong stakeholder relationships
  • Problem-solving skills
  • Excellent communication skills

Key Requirements

  • Proven experience in customer service
  • Ability to manage guest feedback
  • Understanding of customer service principles

Work Rights

Must have existing, relevant Australian work rights

Tailored Resume

Cover Letter